Contact Koekela

On this page we explain how you can order.

• iDeal: all Dutch banks
• Credit card: MasterCard, Maestro, VISA and Amex Paypal
• Pay in store. (PIN or Credit card)

Please note: in our stores you can only pay with Pin or Credit card.

Sweets are our specialty and our passion, that's why we don't serve a traditional high tea (sweet and savory). We do serve a delicious tasting, where you get a selection of our bars and cookies with coffee or tea, minimum of 2 people. You can optionally expand the tasting with a slice of cake or a scone. You don't need to make a reservation for the tasting.

You can place your order up to 1 day in advance before 4:00 PM. After 4 p.m. you can call the store until closing time. We will then check for you whether an order for the next day is still possible.

We do not deliver on account. Do you have a catering business and would you like to purchase Koekela products? Please contact us at info@koekela.nl

Your order will be confirmed by email. If you have not received confirmation, the order is not final! Please try again or call the store.

No, if you want to order a lot and/or place a lot of different orders, you can always call our store and we will be happy to help you. Of course only during opening hours. Or send an email to info@koekela.nl

We only deliver within the Rotterdam city center ring with a minimum spend of €50. Using the postcode-check you can check whether Koekela also delivers to you.

We deliver for orders over €50,-. Per order we charge €9,95 delivery costs. For orders over €100,- delivery is free.

Changing your order is not a problem, provided that your order has not yet been processed. Therefore, please contact the relevant store as soon as possible.

Cancelling your order is not a problem, provided that your order has not yet been processed. Therefore, please contact the relevant store as soon as possible.

• iDeal: all Dutch banks
• Credit card: MasterCard, Maestro, VISA and Amex Paypal
• Pay in store. (PIN or Credit card)

Please note: in our stores you can only pay with Pin or Credit card.

Unfortunately, it is currently not possible to pay with a Koekela gift card on our webshop; these can only be used in our physical stores.

When you pay for an order, this always happens in a secure environment, provided by our payment provider. So you can trust that your transaction is processed safely.

We do not deliver on account. Do you have a catering business and would you like to purchase Koekela products? Please contact us via info@koekela.nl

As a company, you can place orders via our webshop at koekela.nl.

Do you have a hotel/restaurant/café and would you like to purchase Koekela products? Please contact us via info@koekela.nl

If you want to order a lot and/or want to place a lot of different orders, you can always call our store, we will be happy to help you. Of course only during opening hours. Or send an email to info@koekela.nl

We have the following vegan products: Vegan Apple Cinnamon Cake, Chocolate Cupcake, Chocolate Datebar, Individual Vegan Apple Pie, Individual Vegan Carrot Nut Cake, Individual Vegan Chocolate-Coconut Pie.

We have a vegan apple pie in our range baked by Rose&Vanilla. This 1-person product contains only the natural sugars of the fruits.

We sell a large number of products without nuts. Because all our products are baked in the same environment, it is possible that these products contain traces of nuts. Check the allergen overview on the product page or ask our store staff which products are suitable for you.

Our carrot-nut muffin and cake are lactose-free. These products are prepared without milk and butter. We have 4 different gluten-free bars in our range that we do not bake ourselves but purchase specially. The bars are individually pre-packed so that they do not come into contact with our products that do contain gluten. We also sell a 1-person vegan apple pie, carrot cake and chocolate-coco cake that we purchase from Rose&Vanilla and are gluten and lactose free (may contain traces of gluten).

Our nut cake contains a small amount of alcohol. During the baking process, the alcohol almost completely evaporates and only the subtle taste of the Brandy remains.

We only use pasteurized dairy ingredients in our products and use pasteurized egg whites for our foam.

Our cakes are made with care and love. To preserve quality and taste as best as possible, almost all our cakes are frozen immediately after baking. It is best to put a frozen cake in the refrigerator the night before you are going to eat it. Want to defrost your cake faster? Place the frozen cake out of the refrigerator in a safe place. The defrosting time varies from 30 minutes to 2 hours and depends on the type of cake and the weather conditions. It is best to remove a thawed cake or slice from the refrigerator 15 minutes before serving. Enjoy it!

You cannot order individual slices of cake in advance, but they can be purchased in our store.

We sell gift vouchers from € 10.00. The gift voucher can only be purchased and redeemed in the store. The value of the gift voucher does not have to be spent in one go. Gift vouchers can be redeemed in both stores.

You cannot reserve a table with us.

Sweets are our specialty and our passion, which is why we do not serve a traditional high tea (sweet and savory). We do serve a delicious tasting, where you get a selection of our bars and cookies with coffee or tea for 2 people or more. You can expand the tasting with a slice of cake or a scone. You do not need to make a reservation for the tasting.

You can enter us with a wheelchair. Please let our staff know and they can help you. Unfortunately, our toilets can only be reached via stairs, so they are not accessible to wheelchair users.

Unfortunately, your sweet four-legged friend is not allowed inside. We do not find this hygienic because of our open kitchen.

Koekela currently has 2 branches; in Rotterdam and The Hague. Click here for more information about our stores.

Would you like to enjoy Koekela products in other places in Rotterdam, or beyond? then look here for the locations .